Support

A station is not playing or shows an error

Radio streams are operated by third-party broadcasters and may occasionally go offline. Try another station, or check back later. If a station is consistently broken, let us know and we'll investigate.

Audio stops when I switch apps or lock my phone

Radion is designed to play in the background. If audio stops, check your device's battery optimization settings and make sure Radion is excluded from battery saver or background restrictions.

How do I use the equalizer?

Tap the equalizer icon while a station is playing. Choose from 8 presets (Bass Boost, Rock, Pop, Jazz, Classical, Voice, Late Night) or create your own custom preset. On iOS, the equalizer is not available for HLS (.m3u8) streams due to platform limitations.

How do I use sleep sounds?

Tap the sleep icon in the mini player or settings. Layer ambient sounds (rain, ocean, fireplace, white noise, forest) over your radio at adjustable volume. They pair with the sleep timer to fade out together.

How do I cast to Chromecast?

Make sure your phone and Chromecast are on the same Wi-Fi network. Tap the cast icon in the mini player to see available devices. Select a device and the radio stream will play through it.

How do I change the app language?

Go to Settings and tap on Language. Radion supports 24 languages including Arabic, Chinese, Japanese, Hindi, German, French, Spanish, and more.

Is Radion free?

Yes, Radion is free to use with all core features. A premium subscription is available for additional features like unlimited favorites, advanced sleep timer, and an ad-free experience.

How do I cancel my premium subscription?

Subscriptions are managed through your device's app store. On iOS, go to Settings > Apple ID > Subscriptions. On Android, go to Google Play Store > Subscriptions. You can cancel at any time and retain access until the end of your billing period.